About the Role

LSI is Indonesia’s leading school for Bahasa Indonesia, licensed by the Indonesian government to provide an international standard of Indonesian language instruction for expatriate clients from abroad. To serve our special clientele, we must maintain a world-class faculty, and all must be well-educated in the best practices in modern language education.

We attribute our success and market position entirely to our people. LSI’s “product” is its teaching faculty and given this fact, we devote more time and effort to the recruitment and development of world-class Indonesian Instructors than we do any other aspect of the School’s operation.

The Instructors Coordinator as the leader of the teaching faculty plays a crucial role in our team. The Instructors Coordinator has the power to make the workplace better, and as a result, boost morale. His/her quality in leading, training, managing and developing our Instructors determines our success. This is the reason why he/she is so well-respected among all team members. In this position, he/she will be able to lead the faculty members to provide the best quality of education for our students. It is a professional career with long-term growth prospects.

We place our complete trust in our Instructors Coordinator to uphold the high teaching standards we established since the beginning of our establishment and we still do so after 15 years. We extend an open invitation to all exceptional individuals to join us and fill this esteemed role on our team.

You are expected to:

• Be an effective leader
  We believe that effective leadership is becoming an example to the people we lead. You are expected to show a great example of applying our values (to be committed, kind, and trustworthy person) to achieve our mission (to re-educate people to be long-life learners and to be functional) at all times. We are looking for a person who is able to make tough decisions according to gathered information and not based on his/her emotions. You are expected to be thorough, a risk taker and a great communicator.

• Build and maintain a healthy relationship
  A healthy relationship is paramount in every team or community. We spend many resources to make this happen and we want to have trust and understanding among our people. You are expected to lead the team-building activity, provide them with mentoring sessions, and conduct the morning briefing to ensure that they know their daily target.

• Be punctual at all times
  For us, time is extremely valuable as it shows our respect for ourselves and the people around us. We are working very hard to make sure that we don’t waste any second of it. This is the main reason why we don’t tolerate lateness. You are expected to attend to all of our agendas at least 30 minutes before the scheduled time.

• Conduct training
  We believe that training is crucial in achieving and maintaining the standardized quality of service. We care deeply about our Instructors’ teaching quality and it can only be achieved through various training that we provided. You are expected to be able to conduct ongoing training for all Instructors.

• Monitor and evaluate Instructors’ performance
  We want to have a high-performance team of Instructors and this is the reason why we always monitor and evaluate their performance periodically based on their Key Performance Indicators (KPI). You are expected to help the Instructors to achieve their targets by providing unlimited guidance and mentoring to ensure that all Instructors are able to provide quality instruction during classes and provide feedback to Instructors on ways they can improve their teachings.

• Conduct and report Pre-Program Assessment
  Pre-Program Assessment is aimed to assess the proficiency level of the potential students who have had experience in learning Bahasa Indonesia so that we can put them in the accurate proficiency level prior to enrolling at LSl. You are expected to assess the potential students’ language proficiency accurately.

• Arrange Instructors’ agenda
  Instructors’ agenda needs to be arranged to ensure that all of them use designated working hours. You are expected to arrange the Instructor’s agenda precisely.

• Reinforce SOP and company’s policy
  We believe that high-quality service can only be achieved when Instructors can work harmoniously by following the system and SOP faithfully. We also apply logical consequences to the wrongdoings of our Instructors to ensure they can learn from their mistakes and perform better. You are expected to train them to follow SOP and reinforce the company policy to create order and harmony.

   

• Monitor students’ progress
  We always want to provide the best service to all of our beloved students. We want them to excel in their language training and achieve their proficiency target in no time! You are expected to manage all of our student’s data and deal with their challenges, complaints, or special requests.

• Perform excellent administrative tasks
  A great Instructor Coordinator comes with the ability of high-quality administration skills. You are expected to create gathered important data, create reports, and make plans accurately.